The Team Behind Your Better Hearing

John B. Davis

Owner/hearing Instrument Specialist

BC-HIS

John’s journey into the hearing profession began 30 years ago, repairing hearing aids in his father’s lab in Ormond Beach, FL. He is a second-generation hearing instrument specialist. While earning a degree in Aviation Business Administration at Embry-Riddle Aeronautical University, John’s father encouraged him to become a licensed hearing instrument specialist to serve as a career backup plan, and also because he needed the extra help at his practice. John earned his Florida hearing aid dispensing license in 1997 and helped his father open a second location in Port Orange, FL. It was then that John found his true passion for helping others regain their quality of life through better hearing. In 1999, John earned his National Board Certification in Hearing Instrument Sciences and continued to practice in Florida until 2004, when he began the next step in his career with Siemens (now Signia) Hearing Instruments. His employment with Signia Hearing eventually brought him to the Carolinas as the Field Sales Manager for NC & SC, where he worked with hearing instrument specialists, audiologists, doctors, and university professors across both states. In June of 2011, John opened Sound Advice Hearing Center in Fort Mill, SC. He continued to work with Signia Hearing through 2016 as a contract trainer working with their accounts across the US and presenting at several of their conferences. Since 2011, John has grown his practice and expanded into North Carolina, improving hearing for thousands of patients thanks to his passion and commitment to help others with their hearing needs. His commitment has not stopped there, however. He has been a member and sponsor of the River Hills Lake Wylie Lions Club since 2011, assisting with their hearing aid program, and was awarded the Unsung Hero Award in 2023. John has served as the VP and President of the SC Hearing Aid Society and continues to support the South Carolina and North Carolina hearing care associations. He is on the planning and education committee for the Carolina Hearing Healthcare Conference held each year. John was elected to the IHS Board of Governors in January 2025, where he serves the Southeast territory of IHS. His first year as governor was met with many challenges and victories to follow. “I owe the profession that I love to IHS. They have stood strong against organizations and politicians who discount the value we provide to the hearing-impaired community. They continue to fight to protect our right as hearing healthcare providers, so that we may serve our patients with the highest level and quality of care. That is why I have chosen to serve. It is my way of giving back and paying it forward to the future of our profession.” When John is not at the office, he can usually be found enjoying time in the NC mountains with his wife or jumping out of perfectly good airplanes. He has logged over 650 jumps since 2021 and is proud to have earned his D-license, the highest license achievable in skydiving. His proudest accomplishment however, he says, is his children. His daughter graduated from high school at the top of her class with two years of college credits and is now attending Winthrop University. His son serves in the USAF as a C17 jet engine mechanic. What began as a “backup” career plan encouraged by his father has turned into a lifelong profession for John. “I am so thankful to work in an industry that continues to innovate new technologies that enrich the lives of so many people. That decision has opened up multiple doors for me along the way. Not only have I had the opportunity to help others with their hearing, but I have also gained some wonderful experiences in the corporate world and have even become my own boss and business owner. Now I have the honor to serve on the Board of Governors for IHS.”

Carly Dunn

Patient Care Coordinator

A native of Charlotte, North Carolina, Carly began her professional journey by joining the U.S. Navy immediately after graduating from high school. Following her military service, she relocated to Pittsburgh, Pennsylvania, where she pursued a degree in surgical technology. In this role, she assisted surgeons in a high-paced operating room environment, participating in numerous procedures each day. Driven by a passion for continuous learning and professional growth, Carly later returned to college to study finance and transitioned into the banking industry. Eventually, she returned to her home state of North Carolina and joined the team at SoundAdvice. At SoundAdvice, Carly is one of the welcoming voices and friendly faces assisting patients with scheduling, hearing aid maintenance, and Bluetooth technology support. When asked what she enjoys most about her role, she shared, “Going to the mailbox.” Many of our patients live in the nearby neighborhood and gather near the mailbox area to play pickleball and bocce ball. Carly enjoys seeing them connect with one another—active, engaged, and able to fully experience the world around them thanks to their improved hearing. One patient even shared with her that they could hear the birds again—a reminder of the meaningful impact of her work.

Elizabeth McCrea

Patient Care Coordinator

Elizabeth McCrea is dedicated to helping others and providing exceptional customer service as a Patient Care Coordinator here at Sound Advice Hearing Center. She has over fifteen years of experience in the healthcare field, working in many different healthcare settings in both North and South Carolina. Even though Elizabeth is originally from Ohio, she has called the Carolinas home for over half her life. After working remotely for quite a few years, Elizabeth is happy to be back in the office serving the community. She enjoys meeting new people and wants to create a welcoming environment and experience for everyone she assists. Elizabeth is married to her high school sweetheart and has two beautiful children, who keep her very busy. She enjoys spending her free time with her family and friends, but you will often find her and her family at a baseball or football field cheering for her favorite player, her son.